Manager, Business Performance & Change Initiatives (Manager, Business Transformation) Job Openings by City of Toronto in Toronto

City of Toronto Jobs 2020 - City of Toronto give a chance to apply Manager, Business Performance & Change Initiatives (Manager, Business Transformation), that will be placed in Toronto. You will receive a better potential customer as well as less dangerous life sometime soon. Joining to this enterprise makes a people can meet the goal simpler in addition to support the current dream be realized.

To produce the business vision and mission happens on legitimate City of Toronto can be open of fresh placement as February 2020. Everybody who are enthusiastic about staffing this particular vacant, you need to take a part in this Manager, Business Performance & Change Initiatives (Manager, Business Transformation) recruitment. If you will be one which might fill up qualifications, you can look at further information about Manager, Business Performance & Change Initiatives (Manager, Business Transformation) Job Openings below.

City of Toronto Job Vacancies 2020

Manager, Business Performance & Change Initiatives (Manager, Business Transformation) Job Opening in Toronto

Job ID: 4394

Job Category: Policy, Planning & Research

Division & Section: Municipal Licensing & Standards, MLS Policy & Strategic Support

Work Location: City Hall, 100 Queen Street West

Job Type & Duration: Full-time, Permanent,

Salary: $110,947.20$130,366.60, Please note: The salary reflects 2019 rates

Shift Information: MondayFriday, 35 hours per week

Affiliation: Non-Union

Number of Positions Open: 1

Posting Period: 24-Jan-2020 to 12-Feb-2020

The Municipal Licensing and Standards Division supports the by contributing to the safety, vibrancy and maintenance of communities by being a leader in the effective delivery of by-law administration and enforcement services, business licensing and permitting, and animal care services. MLS has led major bylaw reviews and introduced new regulatory regimes over the past few years including Private Transportation Companies (Uber/Lyft), Short-Term Rentals, the RentSafeTO Apartment Building Standards and many more.

As Manager, Business Performance & Change Initiatives (Manager, Business Transformation), you’ll play a critical role in advancing the mission of the City by overseeing the strategic support functions of the Division, with a focus on digital business transformation initiatives to affect and effect change through a customer experience-centred approach. Overseeing the project management function and the team that is responsible for major divisional change implementations will be a vital part of your mandate.

Reporting to the Director of Policy and Strategic Support, you’ll develop and/or implement effective, innovative solutions to meet divisional and client needs in the areas of technology-led business transformation and change management. With these goals in mind, you’ll prepare and maintain an information and technology strategy roadmap and plan with a focus on digital delivery and customer experience, working with corporate and technology divisions to guide the development of new systems solutions in consultation with staff and management representatives.

A collaborative leader with a strong commitment to customer service, performance quality and continuous improvement, you have successfully led through periods of change. As a result, you’re ready to establish and manage the Division’s quality management framework, standards for quality assurance, quality control and testing, as well as manage the implementation of technology changes through communications, change management action plans, education and training.

Your ability to work with colleagues, line managers and direct service staff in identifying and meeting divisional needs, and your initiative and creativity in problem-solving, will be evident as you research, define, recommend and prioritize new opportunities, emerging technologies, tools, resources, methodologies and strategies to maintain and improve the Division’s change management and quality management systems. You will also oversee initiatives to ensure that the quality of services meets the transformation goals within the Division through focused digital product development, business process and customer experience change to create a culture of continuous improvement.

This pivotal role encompasses all the usual managerial responsibilities, as you’ll be supervising the day-to-day operations of assigned staff, providing leadership, motivation and training, ensuring effective teamwork, high standards of work quality and organizational performance, and promoting continuous learning and innovation. You will also develop, recommend and administer the divisional operating and capital IT budget, and ensure that expenditures are controlled within approved budget limitations.

With your post-secondary education in a professional discipline pertinent to the job function, combined with relevant management experience, or an equivalent background, you’re well prepared to take on this exciting Business Transformation mandate. Your track record of accomplishments includes extensive experience in effectively delivering project management assignments, with minimal direction, while balancing multiple and diverse stakeholder, political and community interests, and as a transformational manager of complex divisional programs, or strategic and operational reviews within a major public or private sector organization.

As Manager, Business Performance & Change Initiatives (Manager, Business Transformation), you’ll also draw upon your extensive experience in strategic business planning and portfolio/program management to manage multiple digital transformation initiatives as well as plan and direct multiple, complex technical and support services concurrently within tight deadlines. This role will also benefit from your extensive experience, skills and ability to motivate, lead and supervise a diverse team of professional staff and contribute to the work program of the senior management team.

Toronto is home to more than 2.9 million people whose diversity and experiences make this great city Canada’s leading economic engine and one of the world’s most diverse and livable cities. As the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture, and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses. For more information, visit or follow us on Twitter at, on LinkedIn at or on Facebook at


Applicants are required to demonstrate in their resume/cover letter that their qualifications match those specified in the job posting.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.


The is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.

As one of the leading companies in Canada, City of Toronto opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. City of Toronto also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to upgrade new skills and knowledge through the company programs.

If You are interested to submit an application for Manager, Business Performance & Change Initiatives (Manager, Business Transformation) Jobs Toronto February 2020 by City of Toronto, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Toronto region from another company below.

Related Jobs in Toronto

Self-Checkout Attendant

Greeting all customers as they approach the self-checkout area in a polite and friendly manner • Moving to the outside of the self-checkout area, when possible,…

Sales Director

As a Director, Sales and Business Development, you are a hunter, strategic thinker, great with customers, and able to deliver great presentations and manage to…

Fashion Design Intern

Creating graphics for social and website purposes. Aiding in the development of current seasons. We provide our customers value with incredibly versatile pieces…