Guest Service Agent Job Openings by Falcon Crest Lodge by CLIQUE in Canmore


Falcon Crest Lodge by CLIQUE Careers 2021 - Falcon Crest Lodge by CLIQUE invites a new employee to apply Guest Service Agent, that will be placed in Canmore. You will receive a better chance as well as safer dwell in the future. Joining to this business makes a people able to meet the goal easier and create the aim come true.

To produce this business eyesight and mission comes on correct Falcon Crest Lodge by CLIQUE can be open of fresh placement as July 2021. Everyone who are enthusiastic about filling up this particular vacant, you need to take a part in this Guest Service Agent recruitment. If you will be the one which can certainly load qualifications, you can look at more information about Guest Service Agent Job Openings below.

Falcon Crest Lodge by CLIQUE Recruitment 2021

Guest Service Agent Job Opening in Canmore

The Guest Service Agent is responsible for assisting guests with check in, check out, inquiries, request, and complaints.

Some of the job duties include but are not limited to:

Greet customers, listens to understand requests, responds with appropriate action, and provides accurate information such as outlet hours and local attractions.
Completes the registration, check-in, and check-out procedures.
Assists guests in making payments by accepting multiple forms of payment and ensures accurate completion of the task.
Promptly answers the telephone-using positive and clear communication.
Uses the company computers to input and receive information.
Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues.
Fields guest complaints and inquiries; conducting thorough research to develop the most effective solutions and negotiate results.
Actively engage in the signature training program
Knowledge of ADR and Rev Par
Complete daily check lists and clearly communicate through daily pass on with colleagues.
Knowledge of two- way radio communication
Cover Night Audit shifts when required
Provide property site tours to potential guests with accurate knowledge of property details and services.
Ability to communicate efficiently between Guest Services Department and all other hotel departments to assure the highest level of Guest satisfaction

Prerequisites: The ideal candidate will have experience with Room Master and AM/PM sales point. Must be available to work any time on any day.

Education: Must have minimum high school diploma or equivalent. Must have excellent verbal, written and computer system skills.

Experience: Must have a minimum of 1+ years of experience as a Guest Services Agent. Previous Night Auditor experience preferred.

We provide fully furnished subsidized shared accommodation with free internet and cable at only $15 per day, all within walking distance to work. (Pending Availability) Unfortunately we cannot provide couples, family, or pet friendly housing.

Summer bonus offered for full time colleagues. Parameters of the program will be discussed during hiring process.

Job Type: Full-time

Salary: $18.00-$18.75 per hour

Additional pay:

Bonus pay

Benefits:

Company events
Dental care
Discounted or free food
Extended health care
Life insurance
On-site parking
Paid time off
Store discount
Vision care

Schedule:

8 hour shift
Day shift
Holidays
Monday to Friday
Weekends

Experience:

hotel front desk: 1 year (required)

Work remotely:

No


As one of the leading companies in Canada, Falcon Crest Lodge by CLIQUE offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Falcon Crest Lodge by CLIQUE also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to increase new experience and knowledge through the company programs.

If You are fascinated to submit an application for Guest Service Agent Jobs Canmore July 2021 by Falcon Crest Lodge by CLIQUE, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Canmore region from another company below.

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