Customer Service Representative, RBC Advice Centre Job Openings by RBC in Moncton
RBC Careers 2020 - RBC give away an opportunity to fill Customer Service Representative, RBC Advice Centre, that will be placed in Moncton. You will definitely get a better chance as well as safer dwell sometime soon. Becoming a member of this firm makes a person able to attain the goal simpler in supplementary to help the current dream be realized.
To produce the company vision along with mission come on legitimate RBC can be open of brand-new place as February 2020. Everyone who are enthusiastic answering this vacant, please take a part in this Customer Service Representative, RBC Advice Centre recruitment. If you are one that might fill up qualifications, you can try to see more information about Customer Service Representative, RBC Advice Centre Job Openings below.
RBC Recruitment 2020Customer Service Representative, RBC Advice Centre Job Opening in Moncton
What is the opportunity?
You are a banking advisor, ambassador and an exceptional customer service representative. You champion the brand and provide support to our clients as they will interact with us in very different ways; whether it is by phone, email, chat, video, social media or mobile. This role is full time and shift oriented. Our centres are located in Moncton, Montreal, Mississauga, Winnipeg and British Columbia. If you are passionate about delivering exceptional customer service and providing solutions for client’s needs, you can build a long term career as a highly knowledgeable professional banking advisor in our Advice Centres.
What will you do?Proactively engage with clients through various communication channels to deliver an outstanding customer service experience, making every client interaction an exceptional one
Focus on helping clients when they need us most, by responding empathetically to a variety of questions, assisting with a myriad of banking solutions and resolving client concerns at first point of contact
Contribute to team results by supporting all colleagues to be successful in meeting client needs
Cultivate and maintain relationships with partners to work as one team
Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests
Educate and assist clients with using digital capabilities
What do you need to succeed?
Must-haveExceptional client service capability and confidence in engaging clients across multiple channels (i.e. phone, video, etc.) using a friendly, positive and professional tone
Proven ability in building rapport and maintain client relationships, preferably in the financial or service industry while working independently and as part of a team
Desire to build exceptional client experiences, and is passionate and curious to help clients meet their needs and solve their concerns
Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.) with above average keyboarding skills, internet and computer navigation
Strong English oral and written communication skills along with personal flexibility to work various shifts that meet our clients’ needs Monday to Sunday 7 AM to 4 AM
Nice-to-havePast experience in a customer service role where you provided a variety of needs based solutions
Experience working in a team and metrics-based performance environment
Previous experience working in a Contact/Call Centre or in a fast paced financial and/or service industry
Is this job right for you? Check out our video and decide for yourself!
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our client’s lives and to our communitiesA comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation and stock where applicable
A world-class training program in financial services
Excellent career development and access to a variety of job opportunities across business and geographies
Leaders who support your development through coaching and managing opportunities
Work in a dynamic, collaborative, progressive, and high-performing team
Join our Talent Community
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Expand your limits and create a new future together at . Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.
Address: 1111 St.George Blvd
Work Hours/Week: 37.5
Work Environment: Call Centre
Employment Type: Permanent
Career Level: Entry Level
Pay Type: Salaried
Required Travel (%): 0
People Manager: No
Application Deadline: 04/13/2020
Platform: Personal & Commercial Banking
Req ID: 226105
As one of the leading companies in Canada, RBC offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. RBC also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new experience and knowledge through the company programs.
If You are fascinated to submit an application for Customer Service Representative, RBC Advice Centre Job Openings Moncton February 2020 by RBC, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Moncton region from another company below.
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